Returns

Returns Policy

We offer a 60 day returns policy. If you would like to return an item for a refund you must return it with original tags, packaging and in a saleable condition. We cannot accept any returns of underwear due to hygiene reasons. Unfortunately we do not offer an exchange service. If you would like a different size/colour, please return your item for a refund and place a new order.

Free UK Returns Process

1) Package the parcel ready for return including your Returns Form

2) Attached the provided pre paid Royal Mail address label to the parcel. If you didn't receive a pre paid Royal Mail label or you have disposed of yours, please use this link to print a new one: http://www.royalmail.com/track-my-return/create/1345.

3) Take your parcel to your local Post Office and get a proof of posting receipt to cover you in the unfortunate event of any loss in the return process. We cannot be held responsible in the even of loss if you cannot provide proof of postage. Do not put your parcel directly into a post box as the item will not be returned.

We aim to process all refunds within 2 working days of receipt.

International Returns Process

1) Package the parcel ready for return including your Returns Form

2) Write our address onto the parcel which is Avenue 85, The Factory Unit, 1 Woodside Street, New Mills, High Peak, SK22 3HF, United Kingdom.

3) Take your parcel to your local post office and get a proof of posting receipt to cover you in the unfortunate event of any loss in the return process. We cannot be held responsible in the even of loss if you cannot provide proof of postage. Do not put your parcel directly into a post box as the item will not be returned.

We aim to process all refunds within 2 working days of receipt.